At DirectBuy there is a wonderful team of professionals who offer excellent customer service as well as knowledge in regards to the products that are available. Specifically we came to DirectBuy to purchase carpet, we are new members and this was our first purchase. The process was very simple and our savings were incredible. We saved a total of $1300.00 Not only did DirectBuy save us money, they exceeded our expectations by having the carpet available for pickup two weeks earlier than expected.